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Articles
After registering a new domain you receive spam messages
Problem Description You registered a new domain Soon after, you began receiving a large...
Failed to secure webmail with Lets Encrypt
The contents of this article have been moved here: Let's Encrypt SSL/TLS certificate installation...
Filezilla says EAI_NODATA - No address associated with nodename when trying to connect using FTP
This error means Filezilla cannot find an IP address for the domain name you provided. If you...
How do I configure my domain name to point to my Websavers hosting account
This article has been moved to our new guides page here.
How to check the status of a Sectigo OV (Organization Validated) SSL Certificate
To check on the status of your Sectigo SSL Certificate: 1....
How to find your EPP transfer code for transferring a domain
Transfer your domain to Websavers When transferring your domain registration to Websavers, you...
How to manually renew or reissue your free Let's Encrypt SSL Certificate
Problem Description You receive an email notification indicating that you must renew your...
How to point one domain name to another. Domain forward alias
This article has been moved to our guides page here:...
How to update domain contact details
Problem Description You would like to update your domain's contact information for the...
I registered my domain and set up my hosting but I can't reach my site in a browser
Problem Description Your domain is registered You have set the domain's name servers to match...
ICANN Annual review of WHOIS information email notifications
Problem Description You receive an email with the subject Annual review of WHOIS information...
Let's Encrypt SSL/TLS certificate installation, issue, renewal failed
Problem Description You get an error when attempting to install / add or renew a Let's Encrypt...
List of alternate names for registrar and hosting services
Many web hosts and registrars use alternate names for different parts of their services, or...
My browser reports that I'm using a websavers certificate or that the site is insecure
Problem Description Your browser is telling you one or more of the following: The site is...
My domain expired, I renewed it, but it still is not online
Problem Description Your domain expired You renewed the domain within the grace period. How...
My domain is expired and I'd like to renew it for more than just one year
Since the domain is now expired, you need to re-activate it before adding more years to the...
My domain is expired. What happens next?
The following table identifies the entire expiry process and whether the domain can be renewed....
My site shows as insecure on only some browsers and devices (Android, Internet Explorer, etc)
Problem DescriptionYou have an SSL certificate installed as per our guide and most browsers are...
What is ID Protection for a registered domain?
When registering a domain, you're presented with the option for ID Protection. When someone looks...
You receive an error when updating domain contact details
If the error simply says "ResponseCode" with no actual code, this usually indicates that there...
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