Articles in the Selected Category

  •  Adding a domain name in Plesk

    To add a domain name to your Plesk control panel, complete the following steps: 1. Login to...

  •  Annual review of WHOIS information email notifications

    Problem Description You receive an email with the subject Annual review of WHOIS information...

  •  Failed to secure webmail with Lets Encrypt

    You receive an email notification saying:Could not secure domains with Let's Encrypt...

  •  Filezilla says EAI_NODATA - No address associated with nodename when trying to connect using FTP

    This error means Filezilla cannot find an IP address for the domain name you provided. If you...

  •  How do I configure my domain name to point to my Websavers hosting account

    This article has been moved to our new guides page here.

  •  How to find your EPP transfer code for transferring a domain to Websavers

    When transferring your domain registration to Websavers, you will need an EPP transfer code in...

  •  How to point one domain name to another. Domain forward alias

    This article has been moved to our guides page here:...

  •  I received an email asking me to update my domain contact information, but I don't know how!

    Problem DescriptionThese emails are sent on behalf of us by ICANN to ensure that your domain...

  •  Lets Encrypt SSL/TLS certificate installation failed

    Problem DescriptionYou get an error like the following when attempting to add or renew a Let's...

  •  My browser reports that I'm using a websavers certificate or that the site is insecure

    Problem Description Your browser is telling you one of the following: the site is insecure...

  •  My domain is expired and I'd like to renew it for more than just one year

    Since the domain is now expired, you need to re-activate it before adding more years to the...

  •  My site shows as insecure on only some browsers and devices (Android, Internet Explorer, etc)

    Problem DescriptionYou have an SSL certificate installed as per our guide and most browsers are...

  •  What is ID Protection?

    When registering a domain, you're presented with the option for ID Protection. When someone looks...

  •  You receive a Let's Encrypt SSL Renewal error or notice in Plesk or via email

    Problem Description You receive an email notification indicating that you must renew your...

  •  You receive an error when updating domain contact details

    If the error simply says "ResponseCode" with no actual code, this usually indicates that there...