Articles in the Selected Category

  •  At the end of the connection process you receive an error about being unable to access the home directory

    When this error appears, it means you are attempting to login using the wrong IP address or a...

  •  Can I create additional FTP accounts? How do I add an FTP account?

    This article has been moved here: http://www.websavers.ca/add-ftp-account-plesk/

  •  Dreamweaver says "remote connection lost" when trying to connect

    To fix this, you need to enable Passive mode for your connection to the server. Choose the...

  •  FTP Connection fails at 'Retrieving Directory Listing' or 'Connection Established, waiting for welcome message'

    Problem Description You cannot connect via FTP; the server accepts your username and password,...

  •  FTP Error: 550 SSL/TLS required on the control channel

    Problem DescriptionYou receive an error when connecting to your server via FTP. The error text...

  •  Filezilla says EAI_NODATA - No address associated with nodename when trying to connect using FTP

    This error means Filezilla cannot find an IP address for the domain name you provided. If you...

  •  How do I configure Frontpage/Dreamweaver to upload to my account?

    Frontpage and Dreamweaver use an FTP connection to transfer files to your server, therefore our...

  •  How to reset your FTP or SFTP username and password login details

    This article has been moved here:...

  •  I am unable to connect or remain connected by FTP

    Often this problem can be caused by having too many concurrent connections allowed in your FTP...

  •  I can connect OK, but whenever I try to upload files it fails!

    Please make sure you are uploading your files into the httpdocs directory as this is where all...

  •  Troubleshooting intermittent timeouts and connectivity issues

    If you're experiencing timeouts or intermittent connectivity issues or dropped packets to one of...

  •  What FTP connection settings should I be using?

    This is an FTP settings / configuration reference guide. When connecting to a Websavers server to...

  •  Why do I get FTP errors when using Internet Explorer?

    Internet Explorer does not currently have the proper secure authentication protocols that are...