Websavers Inc
  • 0 Order Progress
  •   Get Help
  •   Latest News
  •   Knowledge Base
  •   System Status
  • More
  •   More
    • Login
    • Register
    • Forgot Password?
  1. Client Centre
  2. Knowledge Base
  3. FTP, SFTP & SSH
  4. I can connect OK, but whenever I try to upload files it fails!

  Tag Cloud

contact form 7 Email imap letsencrypt nodejs outlook prefix REST API security TLS troubleshooting web applications web server wordpress wp-json

  Support

Support Tickets
Latest News
Knowledge Base
System Status
Create Support Ticket

I can connect OK, but whenever I try to upload files it fails! Print

  • 3

Please make sure you are uploading your files into the httpdocs directory as this is where all your web content resides. If you using Plesk 10 and have multiple domains set up on different directories, then be sure to upload your files into the directory you created for the associated domain.

If you are still unable to upload the httpdocs directory, you will need to enable Passive mode. See here for instructions on enabling passive mode.


Was this answer helpful?

Related Articles

Can I create additional FTP accounts? How do I add an FTP account? This article has been moved here: http://www.websavers.ca/add-ftp-account-plesk/ How do I configure Frontpage/Dreamweaver to upload to my account? Frontpage and Dreamweaver use an FTP connection to transfer files to your server, therefore our... I am unable to connect or remain connected by FTP Often this problem can be caused by having too many concurrent connections allowed in your FTP... Why do I get FTP errors when using Internet Explorer? Internet Explorer does not currently have the proper secure authentication protocols that are... FTP Connection fails at 'Retrieving Directory Listing' or 'Connection Established, waiting for welcome message' Problem Description You cannot connect via FTP; the server accepts your username and password,...
← Back

  Tag Cloud

contact form 7 Email imap letsencrypt nodejs outlook prefix REST API security TLS troubleshooting web applications web server wordpress wp-json

  Support

Support Tickets
Latest News
Knowledge Base
System Status
Create Support Ticket
  • Contact Us
  • Terms of Service

Copyright © 2025 Websavers Inc. All Rights Reserved.


Loading...
Loading...

Choose Currency

$ CAD
$ USD

Generate Password

Please enter a number between 8 and 64 for the password length