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Connecting via FTP or SFTP fails with an incorrect password error Print

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Problem Description

  • You're connecting to a Plesk-powered CentOS 7 server via FTP or SFTP
  • The app you're using to connect indicates the username or password is incorrect, but if you keep retrying you might successfully connect 10% of the time
  • You have already reset the password for the FTP account on the server at least twice to be 100% sure it's the correct value

Problem Resolution

This is can be an issue with the file system and/or the systemd-logind service. To resolve it, run these commands (replacing <domain> with the domain):

plesk repair fs <domain>
systemctl restart systemd-logind


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