Email is blocked by spamcop.net blacklist/blocklist service Print

Problem Description

• When sending emails you receive a bounce indicating: 554 5.7.1 Service unavailable; Client host blocked using bl.spamcop.net

Problem Resolution

As of Jan 31, 2021, the Spamcop project has come to an end, letting their domain expire, and is now returning a 'failed' result for all lookups. To fix this, remove the bl.spamcop.net server from your list of realtime block lists (RBLs).

With Plesk servers this is done by completing these steps:

1. Login to Plesk as and admin capable user
2. Go to Tools & Settings > Mail Server Settings
3. Scroll to the bottom and look for the "DNS zones for DNSBL service" field. Ensure it does not have bl.spamcop.net in it
4. Save settings

Problem solved! We have applied this change to all shared servers and VPS with Hands-On Management as of January 31, 2021.