My radio station is not showing up in the public Shoutcast.com directory Print

Here's what to do when your station does not show up in the directory.

Ensure you've filled out all required fields

To be listed on the Shoutcast directory you must have a number of fields accurately filled out. To get started, login to Centova Cast through the Client Centre.

1. Select Configure Server or Settings in the sidebar
2. On the first tab called "Stream" ensure that the Title, Email Address, Company/Organization and Website/URL are all filled out accurately
3. Switch to the AutoDJ tab (if using AutoDJ) and ensure your Genre is specified accurately

Configure as a Public Station - Centova v3

Part 1: Enable Public Stream

1. Login to the client centre and choose the option to log in or access Centova
2. Select "Settings" in the sidebar under "Configuration"
3. Choose the "Server Overrides" tab
4. Beside "Public Server", ensure this is set to Always.

Part 2: Configure Details / UVOX Cipher

To obtain a unique authentication key you must have a source (such as your live stream or AutoDJ) correctly connected so the stream. Once you have a source connected and successfully streaming, proceed with the following steps within Centova:

1. Look in the Client Centre under your Shoutcast plan details for the admin password and make note of it.
2. In Centova's admin sidebar on the left, under Server, click Admin to load the Shoutcast panel in a new tab.
3. Click the Adminstrator Login link in the upper right corner and enter 'admin' as the username and the password shown in the Client Centre.
4. Under the currently active stream that you wish to make public, click the "Create Authhash" link.
5. Fill in all details as requested, then click the "Create Authhash" button
6. Close the Shoutcast admin tab and in your Centova tab, click on Settings (under Configuration) again, even if settings is already showing.
7. Go to the Advanced tab and ensure that the "UVOX cipher key" is set.
8. Click the Update button to update all settings and be sure to restart your stream as desribed below.

Configure as a Public Station - Centova v2

By default your station will be set up as a private station. To change this,completing the following steps:

1. Login to the client centre and choose the "Login to Centova" button.
2. Select "Configure Server" in the sidebar
3. Choose the "Server Overrides" tab
4. Beside "Public Server", ensure this is set to Automatic or Always. If it's set to Automatic, ensure that the software you're using to stream from your computer is set to make it a public stream. If you have no such option, please set this option to "Always"

Restart the Stream

Once you've completed any of the above steps, make sure that you have restarted the stream in order for the changes to take effect. In Centova, choose "Restart Server" in the lower left corner. The reload option may not work, so be sure to choose restart.

Wait 24 hours

You may need to wait as long as 24 hours for the Shoutcast directory to receive and approve the information about your new station. Please be patient and wait the full 24 hours before submitting a support ticket.