Changing Apple Mail's default Sent Messages folder to the Sent folder Please take a read over this general article on the topic of configuring Sent folders on all of... ERROR: "That domain isn't in my list of allowed rcpthosts" when trying to receive email on all mailboxes Article moved here:... Email is bounced with an error about DomainKeys or SPF Problem Description After sending or receiving an email, either the message ends up in Junk or... How do I access my webmail accounts? This article has been moved to: https://websavers.ca/access-email-using-webmail/ How do I change my email password? This article has been moved here: http://www.websavers.ca/change-email-password-using-plesk/ How do I configure my account to use Google Apps for Business for email? This article has been moved to our guides page here. How do I create a new email account in Plesk? This knowledgebase article has been moved to our getting started guides here:... How to I obtain email headers for diagnostics? Often when diagnosing email issues, particularly issues with spam filtering, the only way we can... How to determine the source of spam and reduce it This article has been merged with our extensive guide to managing your Spam Filter in Plesk. How to disable mail for a domain Problem Description You host a website but not the mail services for a domain Outgoing emails... How to test your email connection Since our mail services are fully encrypted/secured, the best way to test a connection to our... I added a new account, but cannot login to webmail or retrieve mail on my computer Problem Description You created an email address in Plesk, but are unable to login via webmail... I can receive and send email but still get an error about failure to read data Problem Description You receive an error from Apple Mail saying something similar to: "Attempt... I can't access webmail from within Plesk Problem Description Clicking the webmail button in Plesk does not work -- either the page... I can't delete or move messages on my iPad or iPhone with the Mail app on iOS If you receive an error similar to 'unable to move to trash folder' while deleting email on any... I can't find an email account and when I try to add it, Plesk says it already exists If you are trying to adjust an email account that Plesk tells you already exists, but you can't... I cannot receive any mail - it is bounced with an error about an rcpthosts or locals file Problem Description Someone is attempting to send an email to your hosted email address and they... I just got a ton of Autoresponses in my email. What's happening? Please do not send test emails to yourself if you have an autoresponder set up on the account!... I reached my maximum mailbox size, have exceeded my mailquota, or my mailbox is full Problem Description This problem takes many forms. Here are some possible problems you may... Immediately upon sending an email I get a server error or bounce message about rcpthosts or relay access Problem Description You may receive an error or bounce message indicating: Error msg: the... Keeping your Sent folder in sync across devices Keeping your Sent mail folder in sync is a straightforward concept, but unfortunately in... Messages sent from a website residing on a domain with external mail services are not received Problem Description Emails being sent through your website are not received at the destination... My email messages are being deleted This can only happen in one of two ways:   1. You deleted the messages accidentally, 2. You... Outgoing mail limits block sending emails Problem Description When attempting to send an email you may receive an error like "The value... Outlook always says "Receiving 1 of X messages" This isn't very common, but can be caused by a really large email being "stuck" on the server -... Sending mail to a domain I host is bounced with: "Sorry. Although I'm listed as a best-preference MX or A for that host, it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)" Problem Description You receive a bounce email stating the following error when attempting to... Someone is sending email by forging my email address or domain - how do I stop it? Problem Description Someone is sending email using my email address or domain Someone is... Unable to connect to mail servers using Outlook on Windows 7 or 8 Problem Description You are unable to connect to our mail services while using Windows 7 or... What mail server settings should I be using? This is the Websavers mail settings reference. It describes everything you need to access your... While using Google Apps, sending email results in a bounce about SPF and that an IP is not allowed to send mail from the domain Problem Description While using Google Apps, sending email results in a bounce about SPF and... Why are all my mail folders within the Inbox? This applies to Apple Mail on OS X as well as the mobile Mail application on iPhone, iPod Touch... Why does my spam arrive in my Inbox and not the Spam or Junk folder? This article has been merged with our guide to managing the Spam Filter in Plesk. You receive a bounce email with error 550 Message rejected Problem Description You receive a bounce similar to the following error:... You receive a bounce message that says User unknown in virtual alias table Problem Description After sending a message, you receive a bounce message that indicates "User... You receive an error when sending email indicating that the server does not allow relaying. See this article.