Knowledge Base - Websavers Inc

Accessing email through Gmail takes up to an hour to receive messages Problem DescriptionWhen accessing email using a Gmail account (usually via POP connector), emails...

How do I change my email password? This article has been moved here: http://www.websavers.ca/change-email-password-using-plesk/

How do I configure my account to use Google Apps for Business for email? This article has been moved to our guides page here.

How do I create a new email account in Plesk? This knowledgebase article has been moved to our getting started guides here:...

How do I create an autoresponder? This article has been moved to: http://www.websavers.ca/how-to-create-an-autoresponder/

How to determine the source of spam and reduce it This article has been merged with our extensive guide to managing your Spam Filter in Plesk.

How to disable mail for a domain Problem Description You host a website but not the mail services for a domain Outgoing emails...

I can't access webmail from within Plesk Problem Description Clicking the webmail button in Plesk does not work -- either the page...

I can't find an email account and when I try to add it, Plesk says it already exists If you are trying to adjust an email account that Plesk tells you already exists, but you can't...

I cannot receive any mail - it is bounced with an error about an rcpthosts or locals file Problem Description Someone is attempting to send an email to your hosted email address and they...

I have a domain alias and wish to send email from the aliased domain Problem Description You have a domain and an alias for that domain. Example:...

I just got a ton of Autoresponses in my email. What's happening? Please do not send test emails to yourself if you have an autoresponder set up on the account!...

I reached my maximum mailbox size, have exceeded my mailquota, or my mailbox is full Problem Description This problem takes many forms. Here are some possible problems you may...

My email messages are being deleted This can only happen in one of two ways: 1. You deleted the messages accidentally, 2. You...

You receive a bounce message that says User unknown in virtual alias table Problem Description After sending a message, you receive a bounce message that indicates "User...

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