Knowledge Base - Websavers Inc

Apple Mail slow or crashes or says: This message has no content Problem Description This issue presents itself in various forms with Apple Mail: The app...

Changing Apple Mail's default Sent Messages folder to the Sent folder Please take a read over this general article on the topic of configuring Sent folders on all of...

How to delete your mail account from your mail app This will show you how to remove your email account from various mail apps. This is frequently...

I added a new account, but cannot login to webmail or retrieve mail on my computer Problem Description You created an email address in Plesk, but are unable to login via webmail...

I can receive and send email but still get an error about failure to read data Problem Description You receive an error from Apple Mail saying something similar to: "Attempt...

I can't delete or move messages on my iPad or iPhone with the Mail app on iOS If you receive an error similar to 'unable to move to trash folder' while deleting email on any...

Keeping your Sent folder in sync across devices Keeping your Sent mail folder in sync is a straightforward concept, but unfortunately in...

My mail app is unable to retrieve new messages either consistently or intermittently Problem Description Your mail app (like Outlook or Apple Mail) is unable to connect to the...

Outlook always says "Receiving 1 of X messages" This isn't very common, but can be caused by a really large email being "stuck" on the server -...

Outlook send/receive gives 0x800CCC0F Cannot synchronize subscribed folders error This bug in Outlook occurs when Outlook doesn't properly test to see whether or not it should...

What mail server settings should I be using? This is the Websavers mail settings reference. It describes everything you need to access your...

When sending an email Outlook says: The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message Problem Description Outlook says: The email address you entered couldn't be found. Please...

Why are all my mail folders within the Inbox? This applies to Apple Mail on OS X as well as the mobile Mail application on iPhone, iPod Touch...

Why does my spam arrive in my Inbox and not the Spam or Junk folder? This article has been merged with our guide to managing the Spam Filter in Plesk.

You get the error "Outlook cannot synchronize subscribed folders" with error 0x800CCC0E Problem DescriptionAfter setting up Outlook to access your mail, it says 3 of 4 tasks have...

Your mail app presents an error like: cannot verify server identity Problem Description You use a mail application like Apple Mail, Thunderbird or Outlook to...

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